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  • Developing a more proactive public policy strategy
  • Solving an urgent policy problem you have
  • A regulatory structure for an entirely new industry
  • Taking on entrenched interests stifling innovation

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Regulators and Key Policy Stakeholders

Ministry of Communication Technologies and Digital Transformation

Generates policy and develops the national strategy corresponding to the information and communication sectors

Tunisian Internet Agency

Promotes internet usage, develops and manages the national internet network, and provides training on the use of the internet

Ministry of Higher Education and Scientific Research

Develops and implements higher education and scientific research policy as well as coordinates with universities and research establishments

Technical Telecommunications Agency (ATT)

A department within the Ministry of Communication Technologies and Digital Transformation, the ATT provides technical support to judicial investigations into ICT-related crimes, though the organization lacks transparency and some worry it can be used for surveillance on citizens

National Agency for Computer Security (ANSI)

Responsible for the protection of national information systems and for combating cyber attacks in general

Telecommunications Study and Research Center

Creates and executes studies for the development of telecommunications, television broadcasting networks, engineering and planning of networks and services, etc.

National Electronic Certification Agency

Responsible for securing electronic transactions and exchanges in the fields of e-commerce, e-government, e-banking, e-finance, etc

National Instance of Telecommunications

Promotes the development of the telecommunications sector by providing an environment conducive to investment by establishing healthy and fair competition between operators and telecommunications service providers

National Authority for the Protection of Personal Data

Government agency responsible for creating and implementing policy on data privacy

Ministry of Trade and Commerce

Responsible for formulating and implementing government policy relating to trade, quality control, consumer protection, advertising, competition, export and import, economic and trade cooperation, e-commerce and the intangible economy

Ministry of Interior

Ensures respect for the law and the maintenance of public order throughout the country

Ministry of Development, Investment and International Cooperation

Implements and monitors infrastructure development as well as human development programs, in addition to publishing economic and social studies

National ICT Policies

National Strategic Plan Digital Tunisia 2020

Strategy to grow the ICT sector and increase economic opportunities through creating up to 50,000 jobs in the information sector, attracting foreign investment, and becoming a technological hub in Africa

E-government Strategy

Strategy to improve Tunisia's e-governance capabilities through augmenting inter-operability between government agencies, using benchmarks such as creating a new data exchange platform, creating a national cloud, facilitating electronic payments, providing greater online access to government information to citizens, and providing each citizen with an electronic id from birth

E-business strategy

Strategy to improve electronic business in Tunisia, with focuses on improving the health sector and online schooling. Measures addressed in the strategy include developing digital creative industries, creating accessible online courses for students, creating a platform to promote alternative tourism, and digitizing important documents related to national heritage and culture

Smart Tunisia

A public-private partnership with the goal of expanding jobs in the digital sector by becoming an international hub for offshoring, fostering the IT ecosystem, and positioning Tunisia as a leader in technological innovation

Digital Economy regulations

E-Commerce Laws

Sets rules for electronic commerce, including establishing regulations for electronic certificates and electronic signatures, developing a legal environment favorable to the growth of e-commerce, and creating the National Electronic Certification Agency (ANCE)

Sets definition of electronic signatures and affirms their legitimacy

Sets rules for electronic transfer of funds, online withdrawals and deposits, accessing bank accounts, and loading and using rechargable debit cards

Establishes the “Smart Tunisia project” for the promotion of off shoring, creating a management unit with objectives for the achievement of the project

Cyber Security Laws

Fixes conditions for use of encryption in telecommunications (since updated by the 2001 Telecommunications Code)

Establishes criminal penalties for illegally access a computer system or data, intercepting data, interfering with computer systems, forgery and fraud, child pornography, and copyright offences

Establishes criminal penalties for use of illegal encryption and the sale or distribution of cryptology services

Created the Technical Telecommunications Agency to support judicial investigations into ICT-related crimes

Online Content Laws

Criminalizes the use of public communication networks to insult or disturb others, with a penalty of up to 2 years in prison and a fine

Protects journalists from imprisonment, though notably lacks protections for online bloggers and other non-traditional journalists

Data Privacy Laws

Enshrines the right to privacy, including data and communications, as well as the freedom of expression online, the right to access information, and the protection of intellectual property

Establishes rules relating to the processing of personal data, creating the National Authority for the Protection of Personal Data to oversee and develop codes of conduct for the handling of personal data

Establishes the liability of internet service providers, requiring them to cooperate fully in sharing information with the government when such information relates to national security and public safety interests