In late 2013 in our whitepaper An Arab Open Government Maturity Model for Social Media Engagement, Tahseen Consulting wrote about the increasing use of social media by Arab governments. Based on an analysis of Facebook, Twitter, and YouTube accounts of 28 public sector entities in Bahrain, Oman, Qatar, Saudi Arabia, and United Arab Emirates, we found that most social media activity by Arab governments wasn’t adding to more transparency or citizen participation in the public sector.
This week on their People, Spaces, Deliberation Blog, The World Bank’s Communications for Governance and Accountability Program cited our research on how governments can use social media to engage with young citizens more effectively.
You can read Tahseen Consulting’s An Arab Open Government Maturity Model for Social Media Engagement here
The World Bank’s article Look Who Has a Megaphone… which cites our research is available here