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The United Nations University’s Maastricht Economic and Social Research Institute on Innovation and Technology cited Tahseen Consulting’s research on knowledge-based economies in analyzing knowledge transfer in the MENA countries.

Tahseen Consulting’s Related Work

Read about Tahseen Consulting’s work on creating national skills formation for knowledge-based development

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In this Tahseen Consulting webinar, we discuss intensive English as a second language programs for Arab students and professionals. Our guest, Lisa Springer, Assistant Dean and Clinical Professor, American Language Institute at New York University School of Continuing and Professional Studies discusses what makes learning English at New York University distinctive from other institutions.

Find out about our Admissions and Scholarship Support Services >>

You can view the webinar below.

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GCC leaders must adjust policies to move beyond low impact forms of technologically-driven citizen engagement that do not address public demands for increased accountability, improved performance, and participation in decision making

While the use of technology is a common denominator between Arab open data initiatives and those in other countries, leadership, social, cultural, and institutional factors have negatively influenced the effectiveness of open data initiatives in the GCC. According to a new Tahseen Consulting report, most GCC open data initiatives are severely lacking in comparison to open data programs in OECD countries.

The report outlines a comprehensive framework and best practices that Arab governments can use to improve open data initiatives and bring them into alignment with good practice from OECD countries. Any information such as transit schedules, hospital locations, school enrollment data, birth statistics, traffic data, or weather trends might qualify as an open government initiative. However, by focusing on low priority government activities, GCC open data initiatives rarely provide additional information that is not already available via traditional media or institutional websites.

View a Summary of the Report’s Findings

Is Open Data Leading to Better Government in the GCC?

While the embrace of open government to complement public sector service provision is still in its infancy in the GCC, there is much expectation that open data will have a transformative impact on citizen participation, policy formation, and the way public sector entities conduct business. Relative to OECD countries, most GCC governments focus on national data portals rather than regional and city initiatives, have not enacted right to information laws, fail to engage civil society and academia in efforts, and lack education and training courses for developing more effective open data programs, the report says.

Drawing on examples from OECD countries, Tahseen Consulting’s report Is Open Data Leading to Better Government in the GCC? Identifies several policy, implementation, and data improvements that GCC governments can undertake to make the most of regional open government and data initiatives.

“There are many examples of open government and data best practices from the OECD countries that need to be applied more effectively in the GCC,” said Wes Schwalje, Chief Operating Officer of Tahseen Consulting and author of the report. “Use of technology is not a substitute for deeper reform towards transparency, accountability, and cooperation. Current open data initiatives must go beyond releasing data on non-sensitive political topics towards the release of data which involves the public in a participatory dialogue that can shape decision making, policies, and public service delivery.”

How GCC Open Data Initiatives Compare to OECD Benchmarks

Although several GCC countries have invested heavily in open government and data programs and establishing e-government authorities, Tahseen Consulting’s research finds that GCC government open data programs may not be adequately meeting citizen needs. GCC governments must adapt to new citizen expectations for participation and engagement, coproduction of government services, crowdsourcing solutions to societal issues, and increased transparency and accountability.

View Our Other Work on Open Government and Data in the Arab World

An Arab Open Government Maturity Model for Social Media Engagement

GCC governments must respond to evolving citizen expectations by showing clear senior level commitment to open government and data programs, establishing federal implementation guidelines, and ensuring sufficient resources. “GCC governments must become much more specific in establishing guidelines and data standards for open government and data initiatives,” said Walid Aradi, Chief Executive Officer of Tahseen Consulting. “Most federal guidelines in the GCC remain at a general level and only outline basic principles without specifying how government entities should implement open government and data programs and what types of data should be released.”

Tahseen Consulting has developed an Open Government and Data Diagnostic Tool to help GCC governments adopt more effective practices to make the most of open government and data initiatives. Tahseen Consulting’s diagnostic tool provides a comparative framework that enables entities to determine specific organizational changes that need to be made in order to reach higher stages of open government and data maturity and compare their organization’s maturity level to other entities in the region.

Insights to Help GCC Governments Succeed With Open Government and Data Initiatives in Response to Increased Citizen Expectations

Lack of guidance on how to implement open government and data good practices and regional governance traditions have led to several public sector entities introducing politically low impact programs that fail to enhance transparency, citizen participation in decision making, and collaboration in public service delivery. “Technology often solidifies existing institutional practices rather than changing long standing organizational behaviors,” said Schwalje. “Bringing Arab open government and data initiatives in line with the spirit of programs in OECD countries will require reforms at the national level as well as substantial organizational changes at many entities.”

Tahseen Consulting’s research identifies several ways in which GCC governments can align open government and data programs with similar initiatives in OECD countries.

Enact Right to Information Laws. Many Arab countries do not have right-to-information laws, don’t permit citizens to request data, and have no mechanisms via which to handle citizen requests for data. In several countries, right to Information laws will need to be passed to overcome a prevailing culture of secrecy that limits citizen access to information.

Enact Personal Data Protection Laws. The principle of a right to privacy of personal information is codified in some Arab constitutions and contained in laws that require consent for collection and processing of personal data However, very few countries have federal laws that protect personal information. Many of the data privacy policies in the region have broad clauses related to taking measures to prevent use and disclosure of information but do not specify particular methods of compliance. Updated personal data protection laws are required to reduce citizen concerns about how their personal data is used.

Increase Civil Society Engagement. There is little evidence which suggests that civil society or information technology professional groups are being actively engaged by governments in forming open government and data strategies, identifying data requirements, or in increasing citizen use of open data. Open data initiatives are generally designed to broadcast data rather than create a genuine dialogue about what data might be required by the community. There is a significant role that civil society can play in defining the types of data citizens might find useful and in analyzing publicly available data.

Establish Regional and City Initiatives. The majority of entities with open government and data initiatives are federal ministries, authorities, or agencies. More emphasis on creating regional and city initiatives is required to ensure local needs are being met.

Increase Academic Participation. There is very little evidence that the academic community and academic institutions publish open data as a part of fulfilling their research mandates. For example, grant guidelines for receiving funding from national research funds rarely contain stipulations to publicize data which could be useful to other researchers. An institutional research culture which supports sharing of data must be instilled to promote higher impact research.

Improve the Education and Training System. At the higher education level, many public and private universities offer computer and information science degrees which address concepts related to open government and data. While degree programs cover technological subjects, many programs fail to sufficiently provide more extensive training on areas such as data science, visualization, legal issues related to open data, and open data entrepreneurship.

For more on Tahseen Consulting’s work on open data in the Arab World and other findings in the new report, please visit http://www.tahseen.ae/r&iarabopendata.html.

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Tahseen Consulting’s research on labor market requirements in the UAE’s Islamic finance sector was cited in the New York Times’ article Dubai Seeks to Become Islamic Economic Hub.

Last year we projected that another $87 to $124 billion could potentially enter the Islamic banking system in the UAE by 2015 which will create approximately 7,800 new jobs at Islamic banks in the UAE. By 2015, the UAE’s Islamic financial services sector will likely double in size from approximately 10,000 employees currently to 20,000.

You can view the original blog post here

Tahseen Consulting’s Research on the UAE’s Islamic Finance Workforce Featured in the New York Times

Tahseen Consulting’s research on labor market requirements in the UAE’s Islamic finance sector was cited again in the New York Times’ article Dubai Seeks to Become Islamic Economic Hub.

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In this Tahseen Consulting Webinar we host Alisyn Henneck, Enrollment and Marketing Manager for Language and Professional Programs at the Monterey Institute, who offers her thoughts on intensive English as a second language programs as a stepping stone to getting into the college or university of your dreams. We also discuss ESL programs for professional development.

Find out about our Admissions and Scholarship Support Services >>

You can view the webinar below.

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For Arab students, navigating the MBA admissions process can be an anxious time. Competition amongst international students for US graduate admissions has also reached an all-time high. This means that the pressure to submit a compelling application is more important than ever.

In this Tahseen Consulting Webinar we host Jason Garner, Associate Director of MBA and Graduate Admissions, George Washington University School of Business, who offers his thoughts on what you need to know before applying, what the admissions team looks for in a candidate, and what separates the George Washington University School of Business from other top MBA programs.

Find out about our Admissions and Scholarship Support Services >>

You can view the webinar below.

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Tahseen Consulting’s research on labor market requirements in the UAE’s Islamic finance sector was cited again in the Gulf News’ article Islamic Finance Talent Gap to Reach 8,000 Plus.

Last year we projected that another $87 to $124 billion could potentially enter the Islamic banking system in the UAE by 2015 which will create approximately 7,800 new jobs at Islamic banks in the UAE. By 2015, the UAE’s Islamic financial services sector will likely double in size from approximately 10,000 employees currently to 20,000.

You can view the original blog post here

Tahseen Consulting’s work on identifying skills shortages in the Islamic finance sector in the UAE has been frequently cited by the media and in the run up to the Global Islamic Economy Summit

Tahseen Consulting’s work on identifying skills shortages in the Islamic finance sector in the UAE has been frequently cited by the media and in the run up to the Global Islamic Economy Summit

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While some Arab institutions have robust tools for ascertaining the effectiveness of programming and post-graduation employment of students, the majority of institutions have informal processes that are insufficient for measuring success and adapting services

Tahseen Consulting, one of the Arab Region’s fastest growing education and public policy consulting firms, hosted a workshop on strengthening the monitoring and evaluation capabilities of national employment and university career centers. The one-day workshop gathered national employment and university career center managers to improve the ability of institutions to internally review and adapt career programming to better meet the needs of Arab youth and employers.

Representatives from 20 leading institutions advocating more effective methods of evaluating student participation in career services, employer participation, and student career outcomes discussed cooperating to address regional youth employment. The goal of the workshop was to enhance the capabilities of participating institutions to implement formal monitoring and evaluation processes.

“Many institutions in Arab countries which serve youth and the unemployed do not provide sufficient career counseling to help beneficiaries make informed decisions about their education and employment paths. In the region, career counseling has proceeded as an unregulated field,” said Walid Aradi, Chief Executive Officer of Tahseen Consulting. “Career counselors need to understand the dynamics of the labor market and labor market trends to successfully advise students. This will require both better trained career counselors as well as institutional adoption of more rigorous monitoring and evaluation approaches.”

The role of career counseling in the Arab region has evolved significantly in recent years. However, Tahseen Consulting’s research has found that career guidance in Arab institutions is often not distinguished from psychological counseling, is occasionally provided by teachers alongside teaching duties, and is primarily focused on college admissions rather than career guidance. At the high school level, career counselors are critical in helping students discover their interests and workplace values, research potential careers, and outline the necessary steps to pursuing certain careers. In universities, career centers help students make contacts with potential employers and access experiential training opportunities that lead to employment. Across the region, national employment centers are vital to enabling the unemployed to take ownership of their future through their own efforts.

“Based on international experience in OECD countries, all secondary and post-secondary institutions should have career guidance services to help Arab youth access information and explore career options,” said Wes Schwalje, Chief Operating Officer of Tahseen Consulting. “Across the region, career counselors often lack detailed information on labor market forecasts to suggest emerging career tracks which are in line with economic growth and government development plans.”

The workshop addressed five key topics related to monitoring and evaluating national employment and university career centers:

The Role of Monitoring and Evaluation in Employment and Career Centers. The workshop brought together experts to discuss how monitoring and evaluation can allow institutions to manage programs more effectively, promote institutional learning, communicate impact, and build credibility with employers.

How Employment and Career Centers Can Help Youth Overcome Typical Employment Challenges: In recent years, research on defining particular labor market issues that confront Arab youth has increased. This research allows national employment and university career centers to adopt more tailored approaches to address youth unemployment challenges in the region.

The Role of National Employment Centers and Career Advisory in Supporting Economic Development: Providing accessible information on educational requirements and career pathways can track students into in-demand fields associated with national economic development ambitions. Good quality information about opportunities for scholarships and career options can also help change attitudes towards private sector employment and increase the image of particular industries outside the public sector.

Defining Appropriate Indicators to Assess Services and Outcomes: Employment and career center administrators must move beyond assessments that focus exclusively on student placement information for marketing and PR purposes to more formally and rigorously assess the quality of service provision.

Data Collection Instruments for Institutional Learning: Improved quantitative and qualitative approaches can help national employment and university career centers better understand how their activities affect employment outcomes and employer engagement.

A presentation on the main topics addressed in the workshop is available at:
http://www.tahseen.ae/r&imonitoringcareercenters.html#header

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In late 2013 in our whitepaper An Arab Open Government Maturity Model for Social Media Engagement, Tahseen Consulting wrote about the increasing use of social media by Arab governments. Based on an analysis of Facebook, Twitter, and YouTube accounts of 28 public sector entities in Bahrain, Oman, Qatar, Saudi Arabia, and United Arab Emirates, we found that most social media activity by Arab governments wasn’t adding to more transparency or citizen participation in the public sector.

This week on their People, Spaces, Deliberation Blog, The World Bank’s Communications for Governance and Accountability Program cited our research on how governments can use social media to engage with young citizens more effectively.

You can read Tahseen Consulting’s An Arab Open Government Maturity Model for Social Media Engagement here

The World Bank’s article Look Who Has a Megaphone… which cites our research is available here

 An Arab Open Government Maturity Model for Social Media Engagement

The principles of open government may challenge Arab public sector institutions to embrace governance ideals, expand citizen interactions, and adopt operational practices which may not be manifest in their current offline functioning or necessarily demanded by citizens.

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Pre-college or summer bridge programs offered by colleges and universities, like Stevens Institute of Technology, help facilitate a smooth transition from high school to college. Students who attend pre-college programs receive academic assistance, career counseling, faculty mentoring, and exposure to a supportive academic and social environment that can help enhance their success in college.

Find out about our Admissions and Scholarship Support Services >>

 View our webinar on how pre-college programs can help Arab high school students prepare for careers in science, technology, engineering, and mathematics fields.

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